Three-time award winning dealer Allmowers, based in Dee Why New South Wales, uses modern technologies combined with old school values to deliver the ultimate customer service experience in store and online.
A family business running for over 50 years, current owner Stephen ‘Steve’ Smith said, “I worked with my parents, Rod and Barbara Smith, for 18 years, then purchased the business. Barbara still does book keeping and Rod helps out when required.”
The dealership employees 7 people and features a display room, spare parts, service department and online packaging and despatch department.
“The workshop is the heart of the business,” Steve commented.
Allmowers prides itself on providing quality products and services, including Honda Power Equipment products.
“We went with Honda because it has a reputation of quality and that is how I strive to get my customers to see Allmowers, as a high-quality shop that they can rely on. Honda complements our business and its reputation perfectly. 100% quality,” Steve said.
Allmowers stock the full range of Honda Power Equipment products including lawnmowers, brushcutters, blowers, hedgecutters, VersaTool, engines, generators, pumps, and tillers.
The dealership only supplies Honda Genuine parts and services. All in-store staff are trained on servicing Honda Power Equipment products.
“I also have a full-time delivery driver that delivers products all throughout New South Wales who is fully trained with knowledge of every product,” Steve said.
“Honda is a brand and a company who is so good to work with, they support our dealership in every way and are big believers of thinking outside the square. Without Honda’s support and backing of what I do, I would not have been able to accomplish what I have achieved.”
“They have quality products with very few warranty issues, which builds consumer confidence, which is so important with the power of the internet these days,” Steve said.
Allmowers has been acclaimed for its quality and efficiency over the years, winning the Local Business Award in 2013 and the NSW Honda Dealership of the Year Award two years running in 2014 and 2015.
Allmowers also prides itself on the use of innovative sales technology.
“The entire business is paperless,” Steve said.
The use of modern technology means the dealership can sell selected products online Australia wide, as well as provide excellent customer service to Sydney’s Northern Beaches.
Mark, who has been working for Allmowers for 18 years, said: “Since Steve took over Allmowers I have seen huge changes. The changes seem hard and overwhelming at first but actually make it all so much easier and smoother.
“I speak on behalf of all Allmowers staff, he has turned the business into a smooth, seamless running operation. The technology takes the strain for us,” Mark said.
Steve and his dedicated team are happy to help with any enquiries or questions you have and can help you choose the right product for your needs.
So, head into Allmowers in Dee Why today!
For more information on Honda Power Equipment products head to: http://powerequipment.honda.com.au/